Returns & Exchanges
At Perfora, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused and unopened items. If your order doesn't meet your expectations, our team is here to ensure a smooth resolution through a refund or replacement.
Initiate Your Request
Log into your account portal or contact our support team with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing